FOR OPEN EDITION PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
| Order type | Production Time | Standard Shipping | 2 Day Shipping | Next Day Shipping |
| Paper or Canvas (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Acrylic or Metal (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Print & Frame Presentations | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Custom Canvas Art | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Sample Packs | 3 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
^ We stock some popular sizes, produced much more quickly.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
HOW MUCH DOES THE SHIPPING COST?
Shipping for Open Edition Prints is determined according to weight. International orders should contact RobynSandAnderson@gmail.com to calculate shipping costs.
FOR ORIGINALS & LIMITED EDITIONS .Originals will arrive on your doorstep within about 2-3 weeks (because of the varnishing process). Shipping & handling will be reimbursed if you live in the Twin Cities and want to arrange for a pick-up. For Limited Edition Premium Gallery-stretched Canvas Printing, Artist Signed & Numbered and Shipped, allow for two weeks before arrival. Tracking information will be emailed to you as soon as available.
WHEN WILL I RECEIVE MY OPEN EDITION PRINT ORDER?
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
Yes. Please contact Robyn at RobynSandAnderson@gmail.com to get shipping quotes to your location.Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.
We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact RobynSandAnderson@gmail.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.
Unless your order has already gone into production you can cancel it. Please contact RobynSandAnderson@gmail.com as soon as possible if you need to cancel your order.
Processing a refund can take up to 7-10 business days.
For a refund or replacement, please email RobynSandAnderson@gmail.com
You can reach out to Robyn at any time by emailing RobynSandAnderson@gmail.com
Robyn would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for her newsletter!
Sign up here: /newsletter-sign-up
You can also follow her on her social media pages as she is constantly posting about new work!
Find and Follow her on Instagram here: https://www.instagram.com/robynsandanderson/
Find and Like her on Facebook here: https://www.facebook.com/RobynSandAndersonArt
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
